SuiteCRM Mobile App- Carry Your CRM In Your Pocket
Companies
have started embracing technologies faster than ever. CRM systems has proved
time and again its ability to improve the relationship with existing customers
as well as identify new leads and help you with a higher conversion rate. In
today’s ever-changing business environment, the concept of 9-5 workweek is
diminishing with passing time. The workforce today is equipped with smartphones
and tablets to stay connected. Equipping your workforce with a SuiteCRM Mobile App presents a greater degree of flexibility and can impart numerous strategic
benefits for your organization.
At
TechEsperto, we help you connect your remote and on-the-go teams to your
existing CRM through a dedicated SuiteCRM app. You can provide your sales team
with the ability to access customer data seamlessly 24x7. While your teams are
out in the field, providing them customer-centric data can be a real
game-changer when it comes to meeting prospects and customers. SuiteCRM mobile
app can help your organization in unimaginable ways. Let’s move forward and
understand how you can leverage a SuiteCRM mobile app for your business.
Improved Productivity:
With
a handy SuiteCRM mobile application, your sales team has next-door access to
customer-centric critical information the moment they need it. It doesn’t
matter where they are located, your workforce can always access CRM data such
as log activities, customer purchase history, account information etc. &
stay connected at all times. A mobile CRM acts as an enormous time saver for
your organization. Teams can optimize their routine plans and make more client
touches.
Better
data collection:
A
SuiteCRM mobile app makes it fast to collect valuable data. Managers can
leverage the feature and analyze data to derive insights into business
processes. Now you can better determine how your teams are performing in the
field. Accordingly, resources can be allocated. Your business benefits as a
whole from SuiteCRM mobile app as your sales reps can update input notes,
proposals, request info, contacts in real-time. Thus, mobile CRM takes customer
data profiling to a whole new level.
More Sales:
TechEsperto believes that a SuiteCRM app can
certainly increase sales. As mentioned above, giving your workforce a bird's
eye view of customer information can help them close more deals. By placing all
relevant and necessary information such as product information, customer
account history, deals, pricing and promotional material, your teams would save
a huge amount of time and effort. A mobile CRM removes the clutter and eases
access to information which leads to genuine relationship management with your
stakeholders and you can get more deals.
Superior Customer Service:
Closing
the deal is not the end. The goal is to establish a customer relationship which
can last for a long period of time. That can only be achieved when you have a
customer base which is constantly impressed by the level of customer services,
commitment as well as value your company offers them. Hence, business processes
such as sales and customer service must have access to a similar kind of
up-to-date customer information.
Less Paperwork, Digital Processing:
Documents
such as order forms, quotes and agreements can all be generated electronically
by a mobile CRM. This saves the paper overhead and helps you create and send
quotes to your prospects in a matter of a few seconds. Reps can also get access
to a real-time to-do list which organizes and schedules the activities. SuiteCRM
mobile application developed by TechEsperto can help your customer executives
become incredibly fast at communicating and responding to questions, grievances,
and potential problems.
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